Google reviews for roofers: how to stand out from storm chasers
Ask every customer after the final walkthrough and cleanup, ask them to mention the type of roof and the crew, and reply to every review. Steady, recent, detailed reviews are what separate a local roofer from storm chasers who disappear after the season.
Why reviews decide the job
A new roof is one of the biggest checks a homeowner writes. They read reviews slowly and look for proof you are local, insured, clean up properly and stand behind the work. After a storm, they also use reviews to filter out crews who just arrived in town.
What Google looks at
- Volume: how many reviews you have compared to nearby competitors.
- Recency: whether new reviews keep coming in.
- Rating and replies: whether you answer customers.
- Activity: posts, photos and up-to-date hours on your Business Profile.
The routine
- Final walkthrough: walk the property with the homeowner, show the cleanup and the finished roof, then ask for a review and send the link the same day.
- Repairs and inspections: small jobs count too. A quick leak repair is often the start of a full replacement later.
- Photos: add before-and-after photos of every job to your Business Profile. Reviews plus photos convert far better than either alone.
- Every review: reply and mention the work (“thanks for trusting us with the new architectural shingles”).
- After storms: keep asking during the busy weeks. That is when competitors flood the area and fresh reviews matter most.
What to say
“Thanks for choosing us for the roof. Before we head out, would you walk around with me and make sure the cleanup looks right? If you’re happy, a Google review would really help other homeowners find a local crew. I’ll text you the link.”
Turn reviews into the next job
Roof customers refer neighbours, especially after a storm. Thank each reviewer, remind them of the warranty, and offer a free inspection after severe weather. Seyclops handles the request, the reply and the follow-up for you.
Frequently asked questions
How many Google reviews does a roofing company need?
More than the roofers you compete with in your area, with new ones every month. For big-ticket work, detailed reviews that mention the job type matter as much as the count.
When should a roofer ask for a review?
At the final walkthrough, after the cleanup, while the homeowner is looking at the finished roof.
How do reviews help against storm chasers?
Years of steady, local reviews show you will still be around for the warranty. Storm chasers usually have few reviews or a burst of them from one season.
Can roofers offer gift cards for reviews?
No. Google prohibits incentives for reviews, and the FTC rule bans rewards conditioned on a positive review.
Put this on autopilot
Seyclops asks every customer for a review after the job, drafts a reply to every review in your voice, and posts for you. 14-day free trial, no card.
Start free trialOr grade your Google profile free →